Privacy Policy
Effective Date: 17th June 2024
1. Introduction
Welcome to Polkadot Cloud. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Who We Are
Polkadot Cloud is managed by JKRB Investments Limited, located at 63/66 Hatton Garden 5f, Suite 23, London, London, England, EC1N 8LE. For any privacy-related questions, you can contact us at privacy@polkadot.cloud.
3. Information We Collect
Personal Data:
Any information you provide us when you contact us
Automatically Collected Data:
IP address
Browser type and version
Device type
Pages visited on our website
Time and date of your visit
Referral source
We use Simple Analytics to collect and analyze this data. Simple Analytics does not track visitors and does not store any personally identifiable information.
4. Use of Your Information
We use the collected information for the following purposes:
To provide, operate, and maintain our services
To process transactions and manage payments
To communicate with you, including customer support
To improve our website and services based on usage patterns
To comply with legal obligations
5. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law. When you delete your account, we will delete your personal data. Backups are stored for up to 90 days before permanent deletion.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of your data.
Correction: You can request correction of inaccurate data.
Deletion: You can request deletion of your data.
Objection: You can object to the processing of your data.
Portability: You can request transfer of your data to another service provider.
Withdrawal of Consent: You can withdraw your consent at any time, which may affect our ability to provide services to you.
To exercise any of these rights, please contact us at privacy@polkadot.cloud.
8. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties, except as required to provide our services, comply with the law, or protect our rights. We may share your data with service providers that assist us with our operations, subject to appropriate confidentiality and data protection agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes become effective 30 days after being posted. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at contact@polkadot.cloud.
